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Terms

Terms of use

VenA is for local neighbourhood support. The app is not an official emergency dispatch centre and does not replace calls to the police, firefighters, ambulance services, hospitals or other competent authorities.

Principles

Purpose

VenA informs nearby people about local risk situations and helps coordinate voluntary support.

User responsibility

Information must be truthful. False alerts, threats, harassment and illegal content are not allowed.

Abuse and blocking

Abuse, false reports or dangerous behaviour can lead to warnings, blocking or account deletion.

Service limitations

VenA facilitates technical communication. Help is voluntary and official emergency channels always take priority.

Official contacts

Local phone numbers are editorially reviewed before publication and may be corrected, marked as pending or removed.

Contact

Support, privacy and data deletion: vena@modsbyben.net.

Important reminder

In immediate danger, call the official service available in your area directly. Use VenA only as an additional way to notify nearby neighbours.