What is happening?

What to do

1. If the way out is safe, leave now. Shout “Fire!” and help people you meet on your way out. Close doors behind you and use the stairs.
2. Before opening, feel the door with the back of your hand. If warm or smoke is on the other side, keep it closed: use another safe exit.
3. Keep low if smoke is on your escape route. If smoke, heat or fire prevents safe passage, stop: use “Exit blocked”.
4. From a safe place, call firefighters. Give the address and who is inside, with floor and room if known. Stay outside.
5. Child/person needing assistance: accompany only along safe exit, no re-entry. Unable to escape: give exact location/mobility to rescue. No improvised rope/unsafe stair carrying.