What is happening?

What to do

1. Stay out of traffic. For fuel, fire or fallen wires, keep back and report them.
2. Call from safety. Give location, traffic direction, injured people and anyone trapped.
3. Person hit by a vehicle: get emergency assessment. Speaking does not rule out serious injury.
4. If awake: neck still and comfortable. Do not make them walk to test ability.
5. If unresponsive: keep the airway open with the dispatcher. Breathing and CPR take priority over the neck.
6. If unresponsive: call emergency services. If breathing is abnormal, start CPR with dispatcher guidance.
7. Heavy bleeding: firm clean-cloth pressure, except eye, skull depression or protruding organs. Object/bone: around, not on it. Open chest or uncontrolled bleeding: bleeding guide now.
8. Stay and monitor response and breathing. Protect from cold or heat.
9. If there is no immediate danger, help the person stay still and comfortable. Do not force their body straight. Tell the dispatcher if they vomit, struggle to breathe, become weak or get worse. Stay with them. If safe, ask someone else to call or meet the rescue team.
10. If the child is safe in their car seat, leave them there. Do not remove them as a routine step. If there is immediate danger or the child needs CPR or help breathing, follow the dispatcher. Tell them the child’s age and whether they are restrained or trapped.