What is happening?

What to do

1. Check danger to yourself before approaching. Do not enter smoke, gas, dangerous water or traffic.
2. Heavy skin bleeding: clean cloth and pressure. Not eye, depressed skull or protruding organs. Around an embedded object. Open chest: specific guide. Have another person call.
3. Speak loudly and gently touch a shoulder. If unresponsive, call emergency services now.
4. While the call connects, assess normal breathing. Occasional gasps are not normal breathing.
5. If unresponsive: call emergency services. If breathing is abnormal, start CPR with dispatcher guidance.
6. Unresponsive but breathing normally and no suspected injury: side-lying. For possible injury, minimise movement and get guidance to keep the airway open.
7. If awake, ask how they feel and whether you may help. Do not test walking or painful movement.
8. If safe, stay with them. Watch response/breathing and report changes to the dispatcher.
9. No phone or connection: ask someone nearby to call from safety. Give location and what is happening. Do not wait for an automatic app alert.
10. Possible injury: no routine turning. If vomit or blood blocks breathing, move enough to clear the airway, with another helper if available. Follow dispatcher guidance.
11. Child/baby with abnormal breathing: child CPR guide. Newborn or under24hours: birth guide. Give known age. Do not delay help to establish it.