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Instructions for helping yourself

Person stranded by flooding

What to do

  1. If water blocks the exit, move to the highest reachable level. Do not enter a closed attic with no way out. Rising water may trap you.
  2. If anyone cannot leave, call rescue. Give location, number of people, whether water is rising and anyone needing help to move.
  3. Go onto the roof only as a last resort if water threatens where you are. Call and signal with clothing or cloth. Follow rescuers.
  4. Follow official updates and evacuation instructions. If the route is already flooded, do not cross: report that you are stranded.
  5. If there is no dry route, do not cross the water. Tell rescuers where you are, how many people are there, and whether anyone needs help moving, medical care or powered equipment. If you have no signal, ask someone else to find a connection only if they can leave safely. Signal with a cloth or light.

What to avoid

  1. Do not walk, swim or drive through floodwater, even if it looks shallow. Obey barriers. Holes, cables or damaged roads may be hidden under the water.
  2. Keep away from wires and wet equipment. Do not enter water to disconnect electricity or touch a panel.
  3. Do not trap yourself in a closed attic with no exit or swim to help.
Wire/electricity by waterVery cold/shivering/confusedTrapped in a vehicleBeing swept awayAfter rescue: breathing/CPR