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What is happening?

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Instructions for helping yourself

Older person fallen and unable to get up

What to do

  1. Use your phone or personal alarm to get help.
  2. If unable to reach your phone, shout for help. Cover yourself with what is within reach.
  3. With neck or back pain, avoid moving and follow the dispatcher.
  4. Do not stand to test ability. Fire or other immediate danger: tell rescuers. Airway and life-saving care take priority. Follow the dispatcher.

What to avoid

  1. Do not drag or lift them to test walking.
Hip/bone pain or deformityHead injuryPossible neck/back injuryUnresponsive, abnormal breathing: CPRFainting before fall