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Instructions for helping yourself

Household accident

What to do

  1. Ask for help. After a major fall or with neck/back pain, do not stand to test movement.
  2. Heavy bleeding: firm clean-cloth pressure, except eye, skull depression or protruding organs. Object/bone: around, not on it. Open chest or uncontrolled bleeding: bleeding guide now.
  3. Thermal burn: cool with cool running water for 20 minutes. Do not pull off stuck clothing.
  4. Deep wound, embedded object or lost sensation: urgent care. Do not drive yourself.
  5. Large/deep burn, face/genital burn, or chemical/electric burn: urgent care. Do not drive yourself.
  6. After an electric shock, seek medical assessment even if you feel well.
  7. If there is no immediate danger, help the person stay still and comfortable. Do not force their body straight. Tell the dispatcher if they vomit, struggle to breathe, become weak or get worse. Stay with them. If safe, ask someone else to call or meet the rescue team.
  8. Heat, chemical, electricity, poisoning or bite: use specific guide below. Burns: cool injured area only, keep rest warm. A child needs medical care.

What to avoid

  1. Do not put oil, butter or cream on a burn. Do not burst blisters.
  2. Do not remove embedded glass or other objects.
Unresponsive child/baby: age CPRHeavy bleeding: exceptions/tourniquetThermal burnSkin chemicalAnimal bite/scratchElectric shockEye injury/chemicalHead impact: warning signsSnake biteNeck/back: airway firstUnresponsive, abnormal breathing: adult CPRBaby chokingChild chokingIngested/inhaled poison/pesticide