What to do
- If you can without crossing water or wires, move to a higher floor or place. If unable to leave, call and give your exact location.
- Do not enter water or touch wet equipment or wires. Report sparks or buzzing. Move away by a dry, safe route.
- If still trapped, say “I am in the basement. The exit is blocked”. Report rising water and follow rescue guidance.
- If there is no dry route, do not cross the water. Tell rescuers where you are, how many people are there, and whether anyone needs help moving, medical care or powered equipment. If you have no signal, ask someone else to find a connection only if they can leave safely. Signal with a cloth or light.
- Blocked door/rising water: report now. No forcing door against water or going down to pump/power board. Reach height only by safe access. No depth test.
What to avoid
- Do not go into the flooded basement, even for belongings. Water can prevent doors opening and cause electrocution.
- Do not go down to switch off an electrical panel or plug in a pump while in water.
2026-10-03-draft-48