What is happening?

What to do

1. If possible without exposure, use the identified emergency stop. Request trained staff to isolate the energy.
2. For serious injury, call emergency services. Give address, access and hazards. If trapped, also request rescue.
3. Alert the workplace first aider and request a first-aid kit. Do not delay the emergency call.
4. Heavy bleeding: firm clean-cloth pressure, except eye, skull depression or protruding organs. Object/bone: around, not on it. Open chest or uncontrolled bleeding: bleeding guide now.
5. After a major fall or crush, minimise neck/back movement. Airway, breathing and CPR take priority.
6. If unresponsive: call emergency services. If breathing is abnormal, start CPR with dispatcher guidance.
7. Stay with them if safe. Monitor response and breathing. Prevent chilling without overheating.
8. If there is no immediate danger, help the person stay still and comfortable. Do not force their body straight. Tell the dispatcher if they vomit, struggle to breathe, become weak or get worse. Stay with them. If safe, ask someone else to call or meet the rescue team.
9. Heat, chemical, electricity, poisoning or bite: use specific guide below. Burns: cool injured area only, keep rest warm. A child needs medical care.
10. Hanging in harness with dizziness/breathlessness: ambulance/rescue now. No cutting support or untrained climbing. After safe rescue, comfortable rest, ideally lying. No forced30-minute sitting.